Retail
Alice helps retail brands capture real customer feedback, in the moment, in their own words and turn it into insights that drive sales, loyalty, and innovation.
From in-store QR scans to online product reviews, Alice captures authentic spoken feedback and turns it into structured insights your team can act on instantly.
Surveys feel like homework. Voice is natural. Alice gives your customers a frictionless way to tell you what they think and feel right at the point of experience.
With AI-powered tagging and sentiment analysis, you can surface patterns, pain points, and winning ideas from thousands of customer voices.
Whether it’s your store staff, product managers, or CX team, Alice helps everyone hear what really matters without digging through hours of audio.
Take advantage of rich, off-the-cuff feedback, from the literal mouths of your customers, to gain competitive insights.