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We are showcasing Voicebox: a powerful new data channel for enterprise retail. Voicebox not only replaces traditional surveys, but also automates several operational processes with agents, directly increasing CSAT scores, reducing support requests and driving revenue.
Most retailers spend valuable time and money designing surveys which yield low ROI. We hear this across the board from brands like IKEA to Hilton.
Voicebox lets your customers speak naturally into their phone, in the moment, anywhere in their journey. You receive instant consumer insights, setting off revenue-driving workflows.
10x higher engagement than surveys (< 2%). 3x richer content with genuine emotion, multi-intent feedback, and context people would never type. For the first time ever, brands can hear the surprise, the delight, the frustration, right when the customer is experiencing it.
Voicebox is built for CSAT and Marketing teams to launch instantly. Deploy QR codes, links, or embed with just one line of code across your app, website, Shopify, Salesforce, and more.
Voice data flows directly into your existing tools, including Salesforce, Teams, and even WhatsApp. Already featured at NRF and Shoptalk, and showcased to Singapore’s Minister of Trade, Voicebox is backed by leading investors like Mark Cuban.
Now in limited early access, Voicebox includes a fully refundable Proof of Value period and is currently rolling out in enterprise retail environments under NDA.
As voice interfaces become core to modern UX and customer engagement, Alice AI is positioned to become the foundational layer for capturing authentic customer feedback in real time.
